ENET - Compatible Network Solutions Provider ENET is the leading supplier of network equipment memory and accessories.
888-794-9462  

SUPPORT

OEM Warranty

The following ENET products ship with a Lifetime Replacement Warranty: Optical Transceivers, Memory, and Network Patch Cables.

Although the OEM's discourage the use of such third-party/compatible networking products being used in their hardware application, they cannot void your warranty such as SMARTnet and other extended service programs. Unless the nature of the problem can be directly related to the use of said compatible products, the OEM will continue to provide support for their specific product device.

As stated in the Magnusson-Moss Act- Third Party Products do not void the OEM system warranty. It is a violation of U.S. Anti-Trust Laws for a manufacturer to force a consumer to purchase their own products with the threat of warranty support being affected. Regardless of where the pressure is being applied, whether directly from the manufacturer or indirectly through a distributor or reseller with any form of tie-in provisional tactics.

The Federal Trade Commission's Magnuson-Moss Act protects consumers from the restriction that only the OEM products or services can be purchased or used in order to keep their warranty valid.

More information about the Magnuson-Moss Act: Bureau of Consumer Protection

What does this mean to you? You cannot be required to add the Manufacturer's own branded upgrade or accessory to maintain the warranty on the system. Also, the OEM Manufacturer cannot state that the system warranty is void if other brands (third-party) are used.

You can also visit the manufacturer’s website for more info: 

Cisco: http://www.cisco.com/en/US/prod/prod_warranty09186a00800b5594.html
HP (memory): ftp://ftp.hp.com/pub/c-products/servers/options/Memory_Why_Buy_4AA0-  4216ENW.pdf

HP (optics): http://www.hp.com/rnd/products/genuine_accessories.htm

Extremehttp://www.extremenetworks.com/libraries/services/WC_1_yr_Warranty.pdf 
Brocadehttp://www.brocade.com/services-support/warranties/index.page

 

HOME    ABOUT    PRODUCTS    SUPPORT    WHERE TO BUY    NEWS    COMMUNITY    CONTACT

Copyright © 2017 ENET - Compatible Network Solutions Provider, Inc. All Rights Reserved. Privacy | Terms | Sitemap

Contact Us 888-794-9462

eNet on Facebook eNet on Twitter eNet on LinkedIn


ENET - Compatible Network Solutions Provider